10 Tips to Choosing the Right Locksmith

22 Jan 10 Tips to Choosing the Right Locksmith

Locks can cause trouble any time of year, day or night. Before you call for help, here are some things you should know about hiring a locksmith.

  1. Know Who You’re Dealing With
    2 a.m. on a cold winter’s night is no time to shop for a locksmith, let alone admit a stranger into your home or business. Plan ahead. Take a few minutes to research what locksmiths serve your area routinely. Write down their contact information and keep it in your wallet or phone contacts so that you’ve already chosen a locksmith by the time you need one.
  1. Check Their Reputation
    It’s easy to check business ratings and reviews on the internet. Endorsements by the Better Business Bureau and sites like Angie’s List and Home Advisor should be an indication that they are reputable.
  1. Check Their Service Area and Hours
    Be sure you won’t be charged extra for out-of-area or off-hours service calls.
  1. Ask If They’re Bonded and Insured
    Colorado doesn’t require locksmiths to be licensed, so ask for proof that the company is bonded and insured.
  1. Pay Attention to What They Say
    Evasive or unsatisfactory answers to any of your questions should be cause for concern. Hold them to what they say, and be cautious if they tell you the lock will have to be drilled out. Professional locksmiths hardly ever need to do that.
  1. Ask About Total Charges
    Some services will quote a low cost for their work but add extra charges for mileage, parts, or emergency and after-hours service. Others may have so-called “call charges” or minimums. Get the full cost before hiring them.
  1. Know Your Payment Options
    Established businesses will have multiple options for paying. Find out what they are ahead of time so you can be prepared.
  1. Ask For a Written Estimate
    A reputable firm will gladly provide a written estimate before starting work. Unforeseen circumstances can occur on any job, but the technician should know how likely they might be and let you know up front. If the on-site estimate varies greatly from the phone quote, don’t be pressured into overpaying.
  1. Ask For Identification
    Reputable locksmiths should arrive in a marked van and be wearing clothing with the company name on it. Be wary and always ask for identification. You might also want to jot down the license plate number of the vehicle they arrive in.
  2. Don’t Pay Until You’re Satisfied
    Professionals will not normally ask for payment in advance under normal circumstances. Make sure you know the company’s payment policy in advance. Use a credit card if possible in case there’s a dispute.

Alexius Security Lock & Key, Denver’s Hometown Locksmiths, has over 16 years’ experience and thousands of satisfied customers. We’re bonded and insured and offer several easy payment options. Our products and services are guaranteed, too. We’re at your service throughout the Metro Denver area 24/7 and have received a Better Business Bureau’s Gold Star certification five years in a row. We’re also part of Angie’s List and the Tom Martino Troubleshooter Network.

Visit DenversLocksmiths.com for a complete list of our services, policies, and testimonials from our satisfied customers. Then keep our number handy for the times you need professional, reliable locksmith services.

8 Comments
  • Ronald Swanson
    Posted at 14:10h, 16 March Reply

    I love the first tip that you give, about knowing what locksmith you are going to choose before an emergency arrives that you need one. Like you said, no one wants to let a stranger into their home at 2:00 in the morning, and you don’t want to be scrambling trying to find a reputable locksmith that is open that late. Finding a locksmith ahead of time will save you a lot of time and worry for whenever your emergency does happen.

  • Tom Shrill
    Posted at 13:30h, 22 April Reply

    I remember when I got my keys locked in my car. I had no idea what to do, so I rushed and spent more than I should have. Follow that first step and figure out a good locksmith before you need them.

  • Stephan Bashkir
    Posted at 19:34h, 30 April Reply

    These are great tips to consider when choosing a locksmith. Looking at their reputation is probably the most important thing you can do. By taking a few minutes to look at online reviews before making phone calls, it’s possible to find a reputable smith. This can give you a peace of mind that you won’t be taken advantage of when using their service.

  • Gaston Parizeau
    Posted at 17:41h, 26 October Reply

    I couldn’t agree more that it is important to plan ahead when it comes to finding a good locksmith, as the article explains. Planning ahead means that you can do your research and know which locksmiths are trustworthy and reliable. That means that you won’t have to just pick the first locksmith you find when you’re locked out and freezing.

  • Jackie Oliver
    Posted at 13:29h, 01 February Reply

    I really like what you said about talking to a locksmith before you need one, just in case. Also, I like your suggestion about asking about their rates for after hour emergencies. For me, and my record of locking my keys in my car, I think that this is something I need to do. That way, I would always have someone on call when I need a little help.

  • Dave Thompson
    Posted at 16:39h, 22 November Reply

    I love all these awesome tips for picking a locksmith are great. Your tip on checking if that company is bonded and insured is a great one to follow. I want to be sure the company I hire is legal and able to do the job correctly.

  • Jackie Oliver
    Posted at 21:00h, 29 November Reply

    I really like your suggestion about asking about total price of the service. That way, you know exactly what you are paying. Also, it’s good to know the payment options, like you said, you want to be prepared.

  • Georgia B
    Posted at 19:04h, 05 December Reply

    Thanks for the tip on knowing your payment options! We just moved into a new home and are planning on redoing the locks on all the outside doors. I didn’t realize that locksmiths would have more than one paying option, so I’ll be sure to ask about that when we’re looking for a company to work with!

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